Last Updated: October 2025

This Privacy Policy describes how Ascension Academy LLC / Ascend Media (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our websites, purchase our services, or interact with our content (collectively, the “Services”).

By using our Services, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

A. Information You Provide

When you:

Purchase a product, service, or course

Subscribe to a newsletter or fill out a form

Register for an event or webinar

Request support or contact us

You may provide:

Full name, email address, phone number, and billing address

Payment information (processed securely through third-party vendors such as Stripe or Square)

Business or company information

Login credentials (if applicable to your account or membership portal)

B. Information Collected Automatically

When you visit our site, we may automatically collect:

IP address, browser type, operating system

Device identifiers and geographic location (city/state level)

Website pages visited, referral links, and time spent on site

Cookies, pixels, and analytics data (e.g., Google Analytics, Facebook Pixel)

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our Services

Process payments and manage transactions

Communicate updates, offers, and customer support

Send educational or marketing emails (you may opt out anytime)

Personalize your experience and content

Comply with legal and regulatory obligations

We may use aggregated or anonymized data for analytics, but we do not sell or rent your personal information.

3. Email, SMS & Marketing Communications

By submitting your information, you agree that we may send you relevant updates via email, SMS, or phone.
You may unsubscribe from emails at any time by clicking “unsubscribe” at the bottom of any message or contacting us at [email protected].

If you opt in to receive SMS or text notifications, message frequency may vary, and standard carrier rates may apply. You may opt out at any time by replying “STOP.”

4. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to:

Measure traffic and engagement

Analyze visitor behavior

Deliver targeted ads or retargeting campaigns

You can control cookie preferences through your browser settings or opt out of targeted advertising through:

Google Ads Settings

Facebook Ad Preferences

Network Advertising Initiative

5. Data Storage & Security

We implement appropriate security measures (SSL encryption, secure servers, and limited access) to protect your information.

While we take precautions, no online transmission is completely secure. By using our Services, you acknowledge and accept this inherent risk.

6. Data Sharing & Third Parties

We do not sell personal data.
However, we may share information with:

Trusted service providers (payment processors, hosting providers, CRM systems, etc.)

Advertising and analytics partners (Google, Meta, etc.)

Legal authorities if required by law or to protect our rights

Each third-party vendor is bound by confidentiality and data protection agreements.

7. Your Rights & Choices

Depending on your jurisdiction, you may:

Request access to or correction of your data

Request deletion of your data

Withdraw consent to marketing communications

To exercise these rights, contact [email protected]. We will respond to verified requests within 30 days.

8. Data Retention

We retain your information only as long as necessary to:

Fulfill the purpose for which it was collected

Comply with legal, tax, or accounting requirements

Maintain client records for service continuity and compliance

When data is no longer needed, it is securely deleted or anonymized.

9. Children’s Privacy

Our Services are not directed to children under 18.
We do not knowingly collect data from minors. If we learn we have inadvertently collected such data, we will delete it immediately.

10. International Users

If you access our Services from outside the United States, you consent to the transfer and processing of your data in the United States or other applicable jurisdictions.

11. Updates to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on our website with the updated “Last Updated” date.
Continued use of our Services after updates constitutes acceptance of the revised Policy.

12. Contact Us

For questions about this Privacy Policy or data handling practices, please contact:

Ascension Academy LLC / Ascend Media
Email: [email protected]